Feedback and Support for the Fanatec App

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  • Marcel PfisterMarcel Pfister Member, Administrator
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    Is the Tuning Menu maybe in Auto Setup? Then settings can't be changed as they are fixed to the default until overwritten by a game sending settings. If you want to adjust the settings you need to switch to Custom Setups


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    Don't have time to try right now but is this solving the same issue with Dirt Rally 2.0? I.e. the app binding to the same udp port as Fanalab does?

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    It works! Thanks!

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    Sorry for the delay, it was iracing

    With the test option it worked fine


    Thanks!

  • Marcel PfisterMarcel Pfister Member, Administrator
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    No I don't think that is fixed with the changes of this version. But we are planning to merge the ITM of the app and FanaLab which should fix the UDP issue.

  • Marcel PfisterMarcel Pfister Member, Administrator
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    Thanks, I'll give it a try.

    Can you test if this new version also has the issue? There were some improvements made and maybe that solved your issue as well.

    Overwrite the files in:

    C:\Program Files\Fanatec\Fanatec Wheel\app\

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    File
    2022-08-30-TrayApp-F1_22.zip
    19.27 MB


  • Marcel PfisterMarcel Pfister Member, Administrator
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    Is it with a specific car in iRacing? Having tried a few I couldn't reproduce the issue so far.

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    OK, will wait for that then when playing DR2.0. ACC worked nicely.

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    It worked fine with this version, but i tried back the 0.41 and also worked fine, so should by just a single time fail

    btw it was with the Huracan GT3

    thanks

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    Hello

    The Tuning Menu was not in Auto Setup mode. I attached a pic of the app. I update to the 447 driver and still no luck.


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    Mhm, you are connected via 5G.

    For the app to work you need to be in the same network as the PC, so in WLAN. Maybe that's the reason why it's not working for you..

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    Hi,

    Thanks for your reply. I shared 5G hotspot to my PC and the app was connected to the PC successfully. The ITM was working properly.

  • Marcel PfisterMarcel Pfister Member, Administrator
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    Do you have the chance to try via WiFi only to compare the functionality so we know if its a general issue for you or if its caused by sharing 5G through hotspot to PC at the same time?

  • when are we gonna get forza support for fanalabs or this app

  • Marcel PfisterMarcel Pfister Member, Administrator
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    I think with their next Forza game we will for sure try to implement available telemetry functions.

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    uh, understood, thank you.

  • Marcel PfisterMarcel Pfister Member, Administrator
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    I hope you have seen this message below, if you follow the instructions then F1 22 will work.

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  • Is this compatible with F1 22, or am I doing something wrong? I cannot get the ITM to work in that game. thanks!

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    See one answer above ;)

    Yes with the latest TrayApp it's compatible with F1 22.

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    Ah shoot, sorry, I must have skimmed the posts too fast. Any instructions for getting it working? The ITM demo works so I know I am connecting. I have the game set to broadcast, so im not sure why Im not getting any data.

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    You get no data BECAUSE you have set it to broadcast.

    Broadcast is a no-go for Fanatec communciation, needs to bet to OFF.

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    I am new to this element of the game, but I am apparently doing something wrong then. I have the latest drivers, fanalab, and apps. The UDP in game matches what is in fanalab. I must not be using the correct IP address. Should it be the IP for my phone?

  • edited September 2022
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    How to set it up is explained in this video starting at 2:53.

    Note that you need the new Tray App provided here by Marcel in the first post of this page 3 (dated 30th August) and not the one which is included in Driver 447.

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    This is great. I think this is a very valuable feature.

  • I noticed that the Tuning menu in the app does not match the tuning menu on Fanalab, i.e. App will be showing tuning menu 2 of 5 but Fanalab is showing 1 of 5.


    Maximum steering angle does not seem to match or work properly on the App. Fanalab shows 1080 and App shows 2370.


    Is there a particular reason why your iRacing profiles now are set to 1080 rather than Auto?


    But I am loving this App so far!

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    It would be fantastic if you could utilize a clipping meter of some sort displaying while running a SIM because as stated it is difficult to read the small diagnostic screen on the DD1/ 2 while driving

  • Marcel PfisterMarcel Pfister Member, Administrator
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    Which versions of FanaLab and the driver do you use?

    Have you tried the TrayApp of this post to see if the issue also happens with this one? https://admin.forum.fanatec.com/discussion/comment/89266/#Comment_89266

    Which base do you use?

    Can you add screenshots of both?

    This sounds like one is showing Auto setup in a list, resulting in a total of 6 possible setups and the other one is not showing the Auto Setup which will result in 5 possible setups. Because Auto Setup is at the beginning of the list it takes the place of S_1 creating a miss-match of settings if the other software is not having Auto Setup. But if everything is up to date, it should not be an issue.

  • The Fanatec Tray App prevents my PC from going to sleep. If I leave the tray app running then my PC will just stay on all night long.

    I can not find a way to uninstall the tray app? In add/remove programs there's only the full fanatec driver that I could uninstall, and nowhere can i find a place to disable the tray app alone. If I right click on the tray app and Quit then my machine is fine. Any guidance on getting rid of the tray app?

  • Marcel PfisterMarcel Pfister Member, Administrator
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    You can uninstall the driver and re-install it without using the tray app or you can delete the "app" folder.

    C:\Program Files\Fanatec\Fanatec Wheel\app

    We will have a look into what might be causing this issue.

  • Marcel PfisterMarcel Pfister Member, Administrator
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    So far we were not able to reproduce it, can you give some details about:

    • Which type Windows (10, 11?)
    • Which version number of Windows
    • What are your settings for sleep mode and energy saving? Screenshots might help
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