Help! Credit card charged twice

John DomanJohn Doman Member
in Wheel Bases (and Racing Wheels)
Hello;

 I placed an order for a fanatec podium ps4 yesterday 01 June 2019.
When I placed the order, I recieved a message stating under review by the fraud department.
As well, I received no acknowledgement of the order from fanatec.

Tbinking that I made a mistake on my order entry, I tried it again.

I have now checked my credit card and it has been charged twice.  I need some confirmation that you have actually received my order and to cancel one of them.  I cannot get any response via email from fanatec, and therefore at a loss to do next.

Is there a fanatec employee who can assist me?

Comments

  • Remco Van DijkRemco Van Dijk Member
    Please contact Support via email or chat. The forum is not the right place for communication about this.
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