USA RMA/70091 DD+ base has been sent back for repair for a full four months still no response

Vincent LeeVincent Lee Member
in Off Topic

I sent the DD+ base back at the end of August as requested by Fanatec. After confirming they received it, I’ve been in a state of waiting. I inquired once in October, and they said it was being processed. Now, it has been a full four months.

I sent an email last week seeking a solution but received no response, so I'm reaching out here for assistance.


USA RMA/70091

CRM：000030000000284

Comments

  • Nina FanatecNina Fanatec Member, Administrator
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    USA RMA/70091 DD+ base has been sent back for repair for a full four months still no response

    Vincent Lee

    Hello Vincent, we apologise for the delay. Please note that we have escalated your concern with our team and you’ll receive a response within 2 business days. Your Fanatec Team

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