Fanatec delivery times / UPS Tracking number availability

David AlvesDavid Alves Member
in General Discussion / News and Announcements

Hi everybody,

I have ordered a QR2 bundle (Type C) last week on the 16th of december and I am still waiting for that w/o any news regarding availability or tracking. UPS tracking number is not avalaible. The only info that I received was a mail on the 16th of december mentioning that my order was being prepared for shipment and that I should receive in parallel a separate mail with the UPS tracking number, but until now I have received nothing...


Product is available and the shipping was promised under 4-7 days...


I am surprised because this is not the 1st time I order products at Fanatec and usually when I receive this mail, UPS tracking number is also provided some hours later.


Are there currently any logistic issues or product availability issues?


Thanks for your support.

Comments

  • Allan LehtlaAllan Lehtla Member
    edited December 23

    Your Fanatec order ...... has been loaded onto the delivery vehicle

    and then comes next message at same time

    Your shipment for order ....... could not be delivered


    well, i not know really what to think off this

    to i need sit outside in cold for get my delivery? as they faster than light

    last year when i ordered there was clearly not this kind issue. so not know if things been go better or worse 

  • Yannick StepienYannick Stepien Member

    @Allan Lehtla Pourquoi répondre alors ?

  • David AlvesDavid Alves Member

    I finally received my order some minutes ago. Mail with UPS tracking number was sent today morning at 6:00AM.

    Thanks for your support.

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