V2 Handbrake wont connect

Just hooked up the new hand brake and tried to make sure it was up to date pulgged it into the dd+ wheelbase handbrake port tried over and over different ports pedals shift 1 and 2 and nothing please help!

Comments

  • edited December 20

    What do you mean exactly?

    The Handbrake does not have it's own page when connected to the Base or the Pedals. You can see if it's working in the Axis Bar on the pedals Page in the Control Panel.

    Also: NEVER connect it to anything else than the Handbrake Port! Plugging it into a Shifter Port can cause irreparable damage!

    Only when you connect it through the optional USB Adapter then the Handbrake would have it's own page.

  • Olivia FanatecOlivia Fanatec Member, Administrator

    Sorry to hear about the issue with your Handbrake, Billy! Let's try to get it sorted. First, ensure it's securely connected to the correct port on your DD+ wheelbase (the handbrake port is ideal). If it doesn’t respond, verify that the wheelbase and any other connected devices are updated to the latest firmware using the Fanatec Control Panel. If you've already tried different ports like Shift 1/2 and still no luck, there might be a deeper connection issue. Double check the USB cable or RJ12 connections for any damage or loose fit. If the issue persists, reach out to our support team through the Fanatec support page. They'll guide you step by step to get everything up and running! 😊

  • Handbrake port is the ONLY port to use so don’t try the other ports as it may damage the base

  • Irreparable damage? Seriously? Who designed that and why do the shifter and the handbrake have the same type of socket in the base? They should've made different, so that kind of equipment-damaging mistake would not be possible

  • Allan LehtlaAllan Lehtla Member
    edited December 20

    it's because company want keep price low for his production line, adding different sockets would cost them more

    also if they want that they older hardware work as well, it's not possible change that anymore.

    keep in mind there are clearly typed in behind what socket is what.


  • I guess you've never heard the phrase errare humanum est. Consumer stuff should be designed in such a way that prohibits costly mistakes. You can do it by either making it physically impossible to plug it in wrongly or by adding some protection inside, so that a handbrake in the shifter socket doesn't fry anything. This is basics

  • i'm industrial electrician, and we usually never use same sockets at least for same machine.

    but to you understand that Fanatec been made products 25 years? they have shitload old stuff. and if they want that all work together, it's not that easy change atm.


  • If you can't change sockets for some legacy reasons, the option #2 I listed should be implemented. If the good old CS USB adapter could handle all shifters, pedals, and handbrakes plugged into it, I see no reason for the base not being able to at least tolerate incorrect connections and not fry something.

  • they to have -plan B for future, and that is a CAN connection, when that happens you really cant add anything wrongly really


  • We're not talking about future, we're talking about now. If you really can damage your expensive equipment by a simple mistake of plugging the shifter into a wrong socket (which is easy to make if you're in a hurry or when you're replacing the base on your rig and there's already a bunch of black cables there all with the same RJ-12 jack and you forgot to label which one is which when you disconnected them from the old base), I'm sorry, but this is just some lazy engineering which should not be happening.

  • Neil ReubenNeil Reuben Member
    edited December 20

    Cost of unique jacks and cables was likely a driver as well as design. And as a consumer being able to buy generic cables of any length rather than only from Fanatec - think on that one - for your rig is a benefit. Also the HB 1.5 cable was different so it was obvious - not any more w the V2

    Color coding could have been a useful compromise on jack and cable but an electrically neutral system when using same types is really the answer

  • Allan LehtlaAllan Lehtla Member
    edited December 20

    if you have allot cables, and not know where to add them, there is also tool called Label printer

    with that you can mark all your cables


  • HB V1 (I believe it's the same for the V1.5) cable was 3.5mm mini-jack to RJ-12. Good luck finding that from a 3rd party, even if you can there's no guarantee that the pin layout is the same. When I needed more length, I had to buy a mini-jack male-to-female extension (which is a pretty common cable) and combine both. If the base-facing jack was something different, it wouldn't have changed anything for me.

  • How this will bring costs down if you use same socket and cannot plug to wrong scoket your cable.-. if you break something, it will be costs for Fanatec b warranty and so on, or where is the logic about this? i dont understand at alll comments like this. And many of others do the same, no understanding for this kind of explanation that using same type sockets and you can damage your equiptment, that is just full of no sense. What kind of engineeriing is there, maybe they should chnage the working place or go to school to learn things.

  • Allan LehtlaAllan Lehtla Member
    edited 6:53AM

    people mistakes actually by default not covered by warranty, when expertise checks the hardware and see its made by human error then user self need pay repair with own money

    there are hardware manuals for reason. for read it before use it

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