Rally module died
Eduardo Cury
Member
After installing Drive version 462, the base motor was requested to be updated, which occurred normally, and the Module Rally Monte Carlo was subsequently requested to be updated.
During the update an error was indicated and after that my system no recognizes the Monte Carlo Rally Module
Comments
We’re sorry to hear about the issue you encountered with the Monte Carlo Rally Module after updating Drive version 462. We understand how frustrating it can be when things don’t work as expected, but we’re here to help get everything back on track. It’s great to hear the base motor update went smoothly, that’s a solid first step.
To resolve the issue, we recommend re-installing Drive version 462 and ensuring all firmware updates are performed in the correct sequence. If the issue persists, please try a full system reset and reconnect the module before attempting the update again. Should the problem continue, feel free to contact our support team, who are ready to assist with more detailed troubleshooting.
We appreciate your patience and understanding as we work together to resolve this. Please let us know how it goes, and we’ll be happy to assist further if needed. Best, your Fanatec team.