GT DDPro issues, base shunts down when connecting wheel

Gents,

I’m very disappointed that after not even using the wheel for 10 hours , I run in to issues, paid a lot of money and now I can’t use it.

the following happened, during gaming on my ps5 it suddenly disconnected , while doing nothing strange and using the wheel with tlc

connected it to my pc , the base works but as soon as I connect the wheel , it shuts down , the led on the power button goes from red to green.

ive tried the base clamp , firmware but nothing so far.

its still under waarenty but your website is not showing any form of contact by phone , yes a German number with a message and that’s all

please advice !

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