Warranty?

Bought my gt dd1 bundle in may 2023. Didn't receive product till jan 2024 and now having issues with wheel base. Fanatec site says warranty expired when i purchased in may 2023. No reply from fanatec. To be fair, shouldn't my warranty have started when i actually received the product?

Comments

  • Allan LehtlaAllan Lehtla Member
    edited September 19

    yes, warranty starts at day when you get a product

    the problem is that they web shop page is not design for automatically check when user get the product, just one off those small failures what could avoided first-place

  • Thats good to know. Thanks, as fanatec has not got back to me on this issue. Looks like they still haven't solved their customer support issues i guess.

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