I was charged but the order was not created
hello,
I placed an order on Fanatec a few days ago I was charged but I did not receive any confirmation email and nothing from my orders.
I ordered the ready to race bundle with the McLaren wheel.
I then contacted support and they told me that my order was not made even though I was charged
I don't understand could you help me
Comments
if you ordered at PayPal, then go there and claim refund
if it was a bank transfer then. contact with a bank self.
I have contacted my bank but he can’t do nothing
well. you are not the first one who had this issue.
and they know that there are in system the problems.