delay in ordering and lack of customer service

DOGUKAN KOYLUDOGUKAN KOYLU Member
in General Discussion / News and Announcements

On July 24th I ordered these products:

1- ClubSport DD+

2-ClubSport Steering Wheel Formula V2.5 X

3-QR1 Wheel-Side

4-ClubSport Pedals V3 Damper Kit 


I ordered these products but they still haven't arrived. 


Although the two orders I placed afterwards arrived within 2 days, this order did not arrive and they say that it is waiting in the warehouse. it is not shipped. customer service rarely sends mail and they are not interested at all, I regret it very much.

Comments

  • OhthreeemthreeOhthreeemthree Member

    Probably delayed because something is out of stock. Likely the QR1. :/ They never send partial package.

    I'm sure you have a reason to have QR1 in the order, but I would cancel the whole order and re-order without it if the Cancel Button is still available. Though Moved to Warehouse maybe removes that?

  • JulanDeAlbJulanDeAlb Member

    Why have you bought a QR1 Wheel-Sode? The CS DD+ does only have a QR2.

    And yes, the QR1 is probably the one holding back your order because it’s out of stock, currently they are transitioning to the QR2 seeing the CSL DD

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