Does support still exist? €1550 setup and it has failed. Support ticket and NO repsonse

Can anyone help at Fanatec? It's been weeks and no repsonse.

Support Request Received 380392 CRM:000000700544046

A German company is meant to stick to German consumer law!

I know you're in a board room battle for take over - but without customers you're worth nothing.

This is very disappointing but not surprised from what I am reading.

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