Major QR2 Problem
![Gary Antel](https://admin.forum.fanatec.com/applications/dashboard/design/images/defaulticon.png)
Just got my QR2 Base side and Wheel side today. My base is the DD2; I have a McLaren GT3 wheel. Latest drivers and firmware installed.
Everything seemed to install easily. When I turned on the base the software detected the base and also showed the QR2 attached to it. THEN, I attached the wheel to the base. Immediately a "no Fanatec device found" screen popped up. This happens every time I try. I rebooted my PC, reinstalled the drivers and tried to fake calibrate the base while it wasn't attached to the wheel. If I turn off the base and turn it back on to have it redetected the base, it shows up again. And it still shows the QR2. But as soon as I attached the wheel--NO FANATEC DEVICE FOUND!
Now, the last time I tried ,I got this new message:
UPDATE MODE: PDD Quick Release
Error: Connect device failed(Error: Initial ping failure: No response received for ping command.).
Power OFF the wheel base and retry update.
If the problem persists, please contact FANATEC support.
Any suggestions, please?
Comments
added cables correctly for your qr2 ?
I had this happen once. I fully uninstalled the driver, then reinstalled. That solved it.