Can't add a product

Hebert ThomasHebert Thomas Member
in General Discussion / News and Announcements

I recently receive csl pedals has a gift and i have a problem with them. I would like to use the waranty but it's impossible to add them to my existant products. Does anybody have a solution ?

Thanks, and sorry for my poor english.

Comments

  • Chris EastwoodChris Eastwood Member

    Had the same issue - gives an error code despite the serial number being correct. Their system is broken for stuff like this. Just email them direct and give them all the info;


    e-support@fanatec.com

  • Hebert ThomasHebert Thomas Member

    Thank you very much, i'll trie.

  • GavinGavin Member
    edited April 16

    Any luck adding this to your account I’m in the same situation,

  • Piotr OrganiściakPiotr Organiściak Member

    I have the sane issue here. I have sent an email to the fanatec support europe, still waiting for response.

  • GavinGavin Member

    Hebert Thomas did Fanatec contact you back please

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