DD+ and RMA
Just want to let all of you know who is planing to send DD+ back for repair.
I preordered DD+, It was sent to me on 7.2. I got a defective one. I had to send it back for RMA, and now i will get a replacement in April. WTF?!
Just want to let all of you know who is planing to send DD+ back for repair.
I preordered DD+, It was sent to me on 7.2. I got a defective one. I had to send it back for RMA, and now i will get a replacement in April. WTF?!
Comments
well, what you can todo about it because they simply not have them arrived yet from china
how long did it take after you got a reply from your support ticket ?
10+ days for product support. General support still haven't answered me in more than two months.
i also waiting for any reply from support now 8 Days!
Similar problem, my DD+ base is not switching on, omg what a company!
Around the 7-10 business days. They also told me to have patience with my RMA (they received it on 1/26 but haven't worked on it yet). Probably won't get it back until Summer.
I thought the base had a software bug that was preventing the base from starting up and the repair is now supposed to take several weeks to months.
That's really unreasonably long for such a fault.😞
The repair has already been carried out. Despite the increased number of support requests, my base has already been repaired.
I hope it works now.