thank you for the information, i cannot connect my Wheelbase, 10 Days now no response from support, i try driver 455 & 456 so told me now what further i can try to get my Rig up to running
Hey thank you for the Tipp, I open a ticket 10 day ago, no response, nothing, I only want to find a way to use this peace oh shit wheelbase from the fucking company.
But I'm not alone, many guys have similar problems, also inside this threat, so my hope is that maybe a developer can give me an advice to bring the Base back to life.
Yes, but here you are wrong. This thread is only about driver issues, not hardware. Nobody can help you here. You have a bricked wheelbase and this is a hardware error. You must return your base to Fanatec to receive a new one.
Hey body I know, I read inside the thread that also some guys have similar problems, I open a ticket 10 days ago, I write 2 Mails and nobody from this fucking company are response, they block also the Telefon, If you try to call them you get "number not existing".
I write inside several problem threads but also there, nobody get response from that FUCKING Terrible Company!!!
With each email and each request, the support ticket does not get faster, but slower, each ticket is pending until the request is completed. If 1000 people can do the same thing, you can imagine how many requests have to be processed. You can only wait for RMA.
Literally everything was working with 455 then updated to this didnt even get 1 lap and lost all ffb and it says steering wheel isnt attached to base. This is with the new CS DD v2.5x Do you even test your shit.
Same thing here. I updated to 456 and it did fix the F1 2023 funky switch issue but after a few laps I lost FFB and the paddle shifters stopped working, though I could still steer to safety and restart the dd+ then it would work for the remaining race
456 is a release candidate and beta, so that this beta version may contain some bugs and is for testing to find out the bugs. If you had read the previous posts you would know there are critical problems with it. If you have problems with 456, you can always downgrade back to 455 until an official version is released. For most of time 455 works fine currently, it's not bug free but much better as 456.
Has it been established that the constant wheel disconnects with Club Sport DD+ are driver/firmware related? I have light coilwhine but this disconnect business is really getting on my nerves. Just randomly out of no where (wheel is not relevant, game is not relevant)... FFB drops completely and ofcourse look at control panel and wheel is disconnected and have to reboot the base to get it back.
Does Fanatec know what HotFixes are? It's when one issue is product breaking,, you resolve that one issue and provide a hotfix patch. Not wait months until next version to provide it. This is one of those issues (seems lots of people are reporting it so I lean towards driver/firmware issue).
Please help ! I did the update driver 456 and the dd extreme wheel still disconnect stop working on pc and ps5 I have to turn off the bases to make it work again
This is what ended up working best for me on GT DD X. I had all the 456 firmware installed and it was wheel disconnect city really bad all the time. So I uninstalled 456 drivers, then installed 455, downgraded base FW, then downgraded wheel FW, but left Wireless QR firmware at 1.0.0.7. I didn't want to mess with that again because update failures bricked my wheel and that FW update only worked one time to fix it. I used wheel for quite a while, over an hour on GT7 without one problem where before it was constant. I'm sure it's not totally fixed but it's a lot better. We'll see what happens when I use it for 2 or 3 hours or more.
It doesnt mention thats its a beta and it should In the header unless im blind. Shouldn't even been released as a beta pathetic what fanatec are doing.
Seriously this update has fucked my wheel. Ive gone back to 455 and its still doing it because the firmware updates are still updated and haven't gone back to the old ones.....
You need to downgrade the firmware manually. Go to the firmware update menu and check the box for manual update. Then you can downgrade the firmware. Do not select any file and leave it at default.
Thanks for the help would buy you a beer if I could. So far its been working. Fanatec should be testing this shit though. They cleary should have a support team that dont require 10 weeks for a reply
Comments
This is not a Driver 456 issue, you have a Wheelbase issue.
Search in Wheelbase treads and read your Wheelbase manual before contacting Fanatec about this problem.
thank you for the information, i cannot connect my Wheelbase, 10 Days now no response from support, i try driver 455 & 456 so told me now what further i can try to get my Rig up to running
sounds like a bricked wheelbase. You must contact the Support for getting RMA. This is not a driver problem.
👍🏼
Hey thank you for the Tipp, I open a ticket 10 day ago, no response, nothing, I only want to find a way to use this peace oh shit wheelbase from the fucking company.
But I'm not alone, many guys have similar problems, also inside this threat, so my hope is that maybe a developer can give me an advice to bring the Base back to life.
This is not a Driver 456 related issue so you are on the wrong Discussion page, look in Wheelbase related Discussions within Categories.
Sounds like you bricked your Wheelbase so it's kapput broken damaged..
You need to return your Wheelbase to Fanatec, so go to the support page !
So you connect the power and your wheelbase does not turn on right?
Yes, but here you are wrong. This thread is only about driver issues, not hardware. Nobody can help you here. You have a bricked wheelbase and this is a hardware error. You must return your base to Fanatec to receive a new one.
Hey body I know, I read inside the thread that also some guys have similar problems, I open a ticket 10 days ago, I write 2 Mails and nobody from this fucking company are response, they block also the Telefon, If you try to call them you get "number not existing".
I write inside several problem threads but also there, nobody get response from that FUCKING Terrible Company!!!
With each email and each request, the support ticket does not get faster, but slower, each ticket is pending until the request is completed. If 1000 people can do the same thing, you can imagine how many requests have to be processed. You can only wait for RMA.
Hi, did you receive the automatic response email when you sent the email?
Because it is possible that the system did not send the email correctly.
If you haven't received the email, try resending it using another search engine other than Google.
Yes I receive the response mail with the ticket ID, I also response to the mail, so I don't create any double tickets.
Literally everything was working with 455 then updated to this didnt even get 1 lap and lost all ffb and it says steering wheel isnt attached to base. This is with the new CS DD v2.5x Do you even test your shit.
Same thing here. I updated to 456 and it did fix the F1 2023 funky switch issue but after a few laps I lost FFB and the paddle shifters stopped working, though I could still steer to safety and restart the dd+ then it would work for the remaining race
This is a known bug!
456 is a release candidate and beta, so that this beta version may contain some bugs and is for testing to find out the bugs. If you had read the previous posts you would know there are critical problems with it. If you have problems with 456, you can always downgrade back to 455 until an official version is released. For most of time 455 works fine currently, it's not bug free but much better as 456.
Has it been established that the constant wheel disconnects with Club Sport DD+ are driver/firmware related? I have light coilwhine but this disconnect business is really getting on my nerves. Just randomly out of no where (wheel is not relevant, game is not relevant)... FFB drops completely and ofcourse look at control panel and wheel is disconnected and have to reboot the base to get it back.
Does Fanatec know what HotFixes are? It's when one issue is product breaking,, you resolve that one issue and provide a hotfix patch. Not wait months until next version to provide it. This is one of those issues (seems lots of people are reporting it so I lean towards driver/firmware issue).
Please help ! I did the update driver 456 and the dd extreme wheel still disconnect stop working on pc and ps5 I have to turn off the bases to make it work again
I contacted mclaren wheel and the same I think is the base what can I do?
This is what ended up working best for me on GT DD X. I had all the 456 firmware installed and it was wheel disconnect city really bad all the time. So I uninstalled 456 drivers, then installed 455, downgraded base FW, then downgraded wheel FW, but left Wireless QR firmware at 1.0.0.7. I didn't want to mess with that again because update failures bricked my wheel and that FW update only worked one time to fix it. I used wheel for quite a while, over an hour on GT7 without one problem where before it was constant. I'm sure it's not totally fixed but it's a lot better. We'll see what happens when I use it for 2 or 3 hours or more.
Some people have said to downgrade just the base to 2.0.1.4 firmware.
It doesnt mention thats its a beta and it should In the header unless im blind. Shouldn't even been released as a beta pathetic what fanatec are doing.
Seriously this update has fucked my wheel. Ive gone back to 455 and its still doing it because the firmware updates are still updated and haven't gone back to the old ones.....
Absolutely pathetic.
You need to downgrade the firmware manually. Go to the firmware update menu and check the box for manual update. Then you can downgrade the firmware. Do not select any file and leave it at default.
But what do I need to downgrade wheel base? or QR wirelesss thing or The Wheel?
Also is it default then flash firmware button?
yes :)
you can downgrade only the base , or if you want QR & wheel too. The bug is still active but not so often.
Ok thanks Will try this let you know how I get on
BTW: For the QR update you need to remove the steering wheel before.
Thanks for the help would buy you a beer if I could. So far its been working. Fanatec should be testing this shit though. They cleary should have a support team that dont require 10 weeks for a reply
I'm glad it's working again. As Maurice said, the solution to the problem will be available soon.