25% Black Friday Discount Voucher doesn't work
Hello everyone,
I'm one of many who decided to cancel their BF order to get a 25% discount voucher for the next purchase instead (I ordered the ClubSport Steering Formula Wheel V2.5X during the BF sales). I received a mail on 9th of january with the voucher code in it, which is valid until may 31, 2024.
I decided to use it two days ago in order to buy a QR2 Lite Bundle, but unfortunately when i put my discount code in the correct text box i got this error message:
I tried to put other combos instead of QR2 Lite bundle in the shopping cart, but it didn't work. I even put just one article in the shopping cart, but the end result was the same.
Is anyone here who had the same problem? I'm talking especially to the ones who did the exact same order as i did during the BF sales.
Thanks in advance to anyone,
Alessandro.
Comments
Hi, i'm waiting more than tho months with the same problem as you! Fanatec is the worst company ever i have seen
tipp
Klappt vieleicht so
Habe Iracing bestellt und storniert.
Danach konnte ich nicht mehr iracing hinzufügen.
Als ich aber wartete. Bis die Bestellung. Bestellung wurde storniert, geändert hat.
Konnte ich iracing wieder hinzufügen.
Glaube das geht auch mit dem Gutschein.
Alles meine Erfragungen kann auch falsch sein.
Man, I wish I had a 25% voucher. I'd go crazy. Just 10% of that would pay my sales tax and the rest is gravy.
I have the same problem with the 25%voucher. Today I received an email from fanatec,saying the problem had been fixed, but that's not true. It still doesn't work, I got the error message. Part of my wishlist is now sold out, which is very annoying.
Same for me, i put the voucher but no works!
same situation. I've Asked to customer support about reseting voucher or completeing cancelled order
Having the same problem. They sent me an email that they are aware about the problem and that they fixed it but stil i can not use the voucher
Same problem as @Andreas Andritsos
only automatic replies from the support about changing/tracking order and url to FAQ wtf..
Hi, i tell fanatec if today no repair the voucher i go my office costumer to denunce that
I have already been able to apply the bonus after receiving a new support email, the new code is "VOUCHER25_V25X", good luck guys...