News on my order Nr.1877974

Good evening everybody, I've placed my order Nr. 1877974 (for a GT DD PRO pack + 8 nm boost) on 18th December 2023 and as of today the status of the same results still "handover to warehouse" despite the fact that the product was indicated as "available" at the moment of the purchasing... I've sent several mails to Fanatec support, sales etc. receiving no response at all... I'm very concerned... please somebody of the Fanatec support guys should give me some feedback... at least a confirmation that although with a strong delay at some point in time the order will be processed and finally shipped... thanks in advance!

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