The over 40 days wait club UK

Who else has had to wait 40 days

and still no movement (apart from 1 package that ended up RTS)

The Mozar gear is starting to look

like a better choice!

FANASCAM

Comments

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    Quality and reliability of moza bases leaves much to be desired.


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    Yeah, my wheel from Fanatec arrived with a flaw and support does not respond. Great QC👌

  • Quennan DavisQuennan Davis Member
    edited December 2023
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    Moza doesn't respond swiftly either.....I'd know since I own their products and have gone through the support chain


    A flaw ...vs overheating wheel bases. You aren't making the point you think you are

  • yes i hear moza overhead kind off allot , people been talked about this, also it loses ffb over long period off play time what results wrong info what you start feel from game like car loses grip or something

    something like this at fanatec stuff not happens, at-least i not feel that

  • October 27th I ordered..

    Starting to look elsewhere

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    can i ask what you ordered? clubsport DD+ or something ?

  • Same here my v3 pedals from 24 of november have been stuck to Label Created...

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    Clubsport DD, McLaren wheel and QR2


    Not sure which bit is holding up my ordered but I ordered way before the Qr2 shortage and everything else is in stock

  • V2 pedals ordered 19th November. Not a pre-order item and still in stock.....yet still waiting for delivery. Stuck on "handover to warehouse".

  • Groume DrakeGroume Drake Member
    edited January 2024

    They are the definition of a Scam company and I hope you're not going to have to deal with their customer service.

    So far, they have basically stolen 800€ from me.

    Had to RMA a new base.

    The parcel has magically disappeared and Fanatec is playing dead : no refund, not sending another item because, quote "we won't do anything until we haven't received your parcel".

    Great guys, it's none of my business. I followed each procedure and sent it back in a fully protected and original packaging and a tracking number.

    Now, deal with your parcel and your deutsche post and give me my money back or send me another item.


    Scam company. I opened a Paypal ticket. You guys should do the same.

    Don't accept the unacceptable. They use your money for their yearly accounting results while they have no stock.

    Just look at their Trustpilot :


    https://fr.trustpilot.com/review/www.fanatec.de

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