25% voucher code - JAMES (Fanatec)
Edwin Khoo
Member
Hello James / Fanatec,
On behalf of the number of customers who have been offered the option to cancel their BF order. Can you answer the following :
- If we left our order untouched and not fill in the survey, will Fanatec assume we still want to keep that order or will Fanatec cancel the whole order after xx days atuomatically without our consent?
- If we cancel, I understand we will receive our 25% voucher code by Christmas (2024!) as you, James @ Fanatec have mentioned, but will the voucher be sent to us via email or applied at checkout under our corresponding account ?
- (Most important question) - does the voucher 25% off work for ALL and ANY Fanatec products? or is there an exception to certain Fanatec products or if the product was on special?
Thanks
Comments
Isn't there an expiration date on those too?
there is an expiration date on the voucher yes - 30th April 2024... what we're asking is if there is an expiration date on the option of not filling in the survey and leaving it as is. will our original order then be automatically cancelled?