I had the same email this afternoon. It's not especially clear, is that 14 days from now that it will arrive in their regional warehouse? If it is, they are going to be hard pushed to get that shipped out before the end of the year. Or is that 14 days from the original availability date? which for me was the 12th of December? And if that's the case, why didn't we get that email sooner? I guess we will have to wait and see.
Im guessing it would have to be 14 days from the 12th since 14 days from now would be the new year already. We also don't know what they mean by shipped. Does that mean the info sent to the warehouse like when their website shows "completely shipped" and then it will be 10-15 business days after that because it's stuck in the queue with all of the other orders?
My understanding is that's the ship date if you were to order today. The pre-orders stated they were supposed to go out on 12/12. My guess is that we will be lucky if we receive our orders placed on 10/21/23 by the new year. May go faster once they get past all the black friday orders which they should be getting close by the end of this week...
I ordered my QR2 Pro separate so it wouldn't hold up anything else in my order in case it was on backorder. Glad i did since people are having issues with receiving the rest of their order just for the QR. Just received my QR2 on Friday.
i think 14 days is just the maximum time and they don’t want promise a specific date. They know that airfreight usually is pretty fast and they’ll receive the goods maybe at the end of the week and start processing with shipment.
It’s quite clear 14 days for freight from China to regional warehouses, then ship out to customers
“We now anticipate that the Wheel Bases will arrive at our regional warehouses within 14 days”
so I guess it depends when that 14 days started from and how close to a regional hub you are. If like me you’re in the U.K. I can’t see that getting here until 1st/2nd week jan unless they do express freight with ups as well.
Yea, that definitely makes sense. I'm in the U.S. and the warehouse is in California. I just hope it gets in the mail before new years since Fanatec is shutting down for the first week of January for inventory.
I just moved to the Fanatec Universum.. v3 Pedals, GT3 and Formula 2023 Wheels and also shifter, all buyed on BF are already directly placed beside my Rig.. only Base are missing.. i still have to drive with my G29.. :-( ihope there a no faulty parts in my orders.. i even can't test them right now without the base.. but warranty starts end of octobre..
Pretty sure we would be able to dispute the warranty. Especially waiting over 2 months for it to arrive. My credit cards protect me for stuff like that and offer warranties on electronics. Or...Any issues, dispute the charge...
Yep. Mine did as well. They must have received tracking for their "air freight" . My question is, will we have to wait the 10-15 business days for the warehouse to actually ship it like our other items that were "in stock" when we ordered? I won't be upset as long as I get tracking before they close for over a week in January.
Oh okay. I usually receive my package 2 days after being notified the label was created since we are the next state over from California. Fingers crossed.
interesting developrment today so my avaidability date changed from the 19th to the 27th on my order page so i guess most will get there packadge shipped right before new years hopefully i think they know they need to hurry
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I had the same email this afternoon. It's not especially clear, is that 14 days from now that it will arrive in their regional warehouse? If it is, they are going to be hard pushed to get that shipped out before the end of the year. Or is that 14 days from the original availability date? which for me was the 12th of December? And if that's the case, why didn't we get that email sooner? I guess we will have to wait and see.
Im guessing it would have to be 14 days from the 12th since 14 days from now would be the new year already. We also don't know what they mean by shipped. Does that mean the info sent to the warehouse like when their website shows "completely shipped" and then it will be 10-15 business days after that because it's stuck in the queue with all of the other orders?
My guess is Dec 27th since the new available date on the website is the 27th.
My understanding is that's the ship date if you were to order today. The pre-orders stated they were supposed to go out on 12/12. My guess is that we will be lucky if we receive our orders placed on 10/21/23 by the new year. May go faster once they get past all the black friday orders which they should be getting close by the end of this week...
Hopefully. I still have orders from BF that is not processed yet though.
I do as well. I have v3i pedals ordered on 11/28. It's the last item I'm waiting for besides the DD+.
Hope they are clever enough to put quick release in the air freight too, if they are not manufactured in germany
I ordered my QR2 Pro separate so it wouldn't hold up anything else in my order in case it was on backorder. Glad i did since people are having issues with receiving the rest of their order just for the QR. Just received my QR2 on Friday.
i think 14 days is just the maximum time and they don’t want promise a specific date. They know that airfreight usually is pretty fast and they’ll receive the goods maybe at the end of the week and start processing with shipment.
It’s quite clear 14 days for freight from China to regional warehouses, then ship out to customers
“We now anticipate that the Wheel Bases will arrive at our regional warehouses within 14 days”
so I guess it depends when that 14 days started from and how close to a regional hub you are. If like me you’re in the U.K. I can’t see that getting here until 1st/2nd week jan unless they do express freight with ups as well.
Yea, that definitely makes sense. I'm in the U.S. and the warehouse is in California. I just hope it gets in the mail before new years since Fanatec is shutting down for the first week of January for inventory.
Totally agree with you there, just knowing that it is on its way to me will be enough to keep me happy. Good luck to one and all
You too brother. Thank you.
I just moved to the Fanatec Universum.. v3 Pedals, GT3 and Formula 2023 Wheels and also shifter, all buyed on BF are already directly placed beside my Rig.. only Base are missing.. i still have to drive with my G29.. :-( ihope there a no faulty parts in my orders.. i even can't test them right now without the base.. but warranty starts end of octobre..
Pretty sure we would be able to dispute the warranty. Especially waiting over 2 months for it to arrive. My credit cards protect me for stuff like that and offer warranties on electronics. Or...Any issues, dispute the charge...
this change has actually been made over 2 weeks ago on the website but on the order page it still stated your original avaidability date
i dont know what is gonne happen with my order i pre ordered for the 19th of december no email yet order si still open
country : belgium
so we will see hope i get a mail soon with good or bad news just want something :P
My Availability date got changed to Dec 27th, same date as the one of the order page...
Yep. Mine did as well. They must have received tracking for their "air freight" . My question is, will we have to wait the 10-15 business days for the warehouse to actually ship it like our other items that were "in stock" when we ordered? I won't be upset as long as I get tracking before they close for over a week in January.
I will be satisfied if they send out a tracking number by end of Dec...
I can't remember if I asked...where are you located?
me to just want it before they close down :O
I am in Canada
Oh okay. Im in Arizona. Does your shipments come from the warehouse in California? I'll let you when I get tracking info on mine.
I'm with you brother.
Are you in the U.S.A.?
Ya, mine will be coming from California warehouse.
no i am from belgium
Oh okay. I usually receive my package 2 days after being notified the label was created since we are the next state over from California. Fingers crossed.
interesting developrment today so my avaidability date changed from the 19th to the 27th on my order page so i guess most will get there packadge shipped right before new years hopefully i think they know they need to hurry
Ours changed from the 12th to 27th. We are in the same boat. Fingers crossed.