Struggling so hard with Control Panel and firmware manager
I recently received my Fanateec order (DD2 base, F1 and WRC wheels, inverted V3 pedals, gear shift lever, and handbrake). After hours of testing and research, I'm still having a major issue with the Fanatec Control Panel and the Firmware Manager.
Firstly I connected everything and installed the latest driver version (452) and attempted to update the various firmwares. Like many people I encountered a problem with the motor firmware version not being compatible with the base version. I followed the described procedure, namely uninstalling the driver, installing version 336, then reinstalling the latest driver and flashing my device again. I tried for hours in every possible way but could never update my motor to the latest version (I could only get motor version 30.0). I did all this with my gaming PC and after hours of struggle, I decided to try connecting my base to my laptop. Magically I managed to update everything (driver version installed on the laptop: 452), and the firmware updater indicates that everything is up to date on my laptop (which doesn't even seem true, as the motor version I currently have is 3.0.0 whereas apparently, there is a 3.0.2 version now). I then reconnected my base to my gaming PC and the control panel indicates that I need to update the firmware. I try to do it but it's impossible.
In fact from the beginning I can't update my equipment to the latest version with my gaming PC. If I start the updates with the green button, nothing happens, the program freezes and crashes. If I try the updates by pressing the button on my base for 8 seconds the update seems to go through but in the end, the latest versions are not installed.
I must also mention that every time I open the control panel, if I close it, I can't reopen it without killing the process in the task manager. Another thing : when I switch to advanced mode in the control panel it doesn't work, it automatically switches back to standard mode and dont displays any advanced setting.
I should clarify one thing : everything works, my base, my wheels, pedals, etc., I was able to test them in-game and they work. But there's really a problem between the control panel, the firmware manager and my gaming PC. I've tried for over 10 hours to do everything and in every way, I don't understand what's not working with my PC. Here's a short list of what I've done:
- Deleted all Fanatec devices from the device manager.
- Deleted the drivers and reinstalled them (I also tried version 451).
- Connected my base to different USB ports.
- I've restarted my PC and my base countless times, in every way, deleted everything and reinstalled everything several times.
I can't even describe everything I've tried otherwise my message would be too long. With my laptop, the firmware updater apparently works fine, but with my gaming PC, it's a mess. So I'm reaching out to you, I need help because I really don't know what else to do. Should I possibly update the BIOS of my motherboard ? What makes my PC hate the control panel so much? If someone can help me I would be extremely grateful. I can provide logs if necessary, or any other information.