Post here when you receive your tracking number for your CS DD
David DeGreef
Member
With shipping expected (for some) this week, per Thomas, and to help folks of when they may expect delivery of their ClubSport DD please post when you get a tracking number.
Please include country and order date.
Thank you.
Comments
Hi David,
Where did you see Thomas mention CS DD shipping?
Its listed as ready for shipment in 4-7 days.
My Order Status Shows:
Availability date:
Nov 20, 2023
...Fingers crossed it get shipped out soon
Mine also says Nov 20 now. No shipping details yet though. I ordered on the 18th Oct.
Moi aujourd'hui 21.11.2023 j.ai reçu entièrement expédié
J.ai oublier la date de commande, 19.10.2023
Where are you based? I ordered before you and I am in the UK so it seems like they not going in order of order date.
My order status just updated right now to Completely Shipped. No tracking number supplied yet or email regarding this order.
UK Delivery, Ordered 18th October 2023.
Status: Completely Shipped: 21st November 2023
Je suis en France moi j.ai reçu le mail de confirmation aujourd'hui. Je vous dirai quand je recevais mon numéro de suivi
Got an email, i will let you know when i get a tracking number as well.
Dear Mr Melvill,
The status of your order 1770176 placed on 18/10/2023 is currently being prepared for shipment. Please note, we are currently experiencing warehouse processing delays of up to 5 business days, due to a transition to a new logistics partner. This means the shipping status in your Fanatec account (“Completely shipped”) may be temporarily inaccurate. Our shipping partner will provide you with your tracking number as soon as it has left our warehouse. You can also find the information in the Orders section of your account once it becomes available.
Please check our FAQ "Updates on EU Shipping Delays" additional information. This article will be updated regularly.
We apologize for the delay and any inconvenience it may cause.
Any AUS customers have any news?
Remember this thread is intended to provide us with information for orders that have been issued a tracking number relative to order date and country.
If you have issues of delay please post to this thread.
https://forum.fanatec.com/discussion/28530/update-to-customer-care-situation-challenges-cases-older-than-14-days#latest
Thank you.
I got my tracking number today. Only problem is that the receiver name is wrong for the second time now. Guess its going to return to the warehouse one more time....
Nice👍️ can you provider us ur order time?
Have finally received a tracking number but order still not with UPS.
Ordered 9th of Nov, received number today.
Received tracking number for FedEx delivery for Monday the 27th in the US from Ca Warehouse. Ordered 10/13/23 in the am directly after the announcement and website had it listed. Currently shows out for delivery and on time for Monday.
Order placed on 18 Nov 2023 11:32:00.
No tracking number yet but I received all items today 😍
Poland
Wow you are lucky, when was your order updated to Completely Shipped?
I answered some time ago but it's waiting for approval because I edited it twice .. 🤦♂️ Sorry..
I agree I'm lucky. I was afraid after reading posts about delays but Elite v2 pedals on BF sale convinced me to give it a try.
Can't really say when the status has changed, I got email on Monday 20th that the order is being processed. That was last the email I got from Fanatec . Seems the status is not accurate to what's really happening with the order...
I recieved my Email on Thuesday, that was my last Email from Fanatec. I wait every Day for the UPS Mail with the Tracking Number. I will see... im from Germany.
Hello, I'm residing in Germany. Last Friday (Nov 19th), I placed an order for an 8nm bundle, complete with a Clubsport shifter and V2 pedals. By Monday, I received a notification that my order was completely shipped. Today (Nov 23rd), though I didn't receive a specific tracking number, using my reference number and entering my postal code on the UPS website revealed five separate tracking numbers. Each indicates delivery by the end of tomorrow. I'm puzzled about not receiving a tracking number via email or seeing it in my account here. Oh well, information is still information! Ill follow up with an update tomorrow evening.
Welche Refernznummer meinst du denn? Nicht, dass meins vllt. Auch unterwegs ist aber nirgendwo angezeigt wird. Weil weder in meinem Account noch per Mail kam was und in der UPS App auch nichts.
Du kannst die Fanatec-Bestellnummer verwenden. Auf ups.com/track auf einem PC kannst du die Option 'Sendungsverfolgung anhand der Referenznummer' nutzen. Dort kannst du die Bestellnummer und deine Postleitzahl eingeben.
Ah alles klar. Habs mal probiert. Hat bei mir leider nicht funktioniert. Naja warten wir mal ab. Steht ja in der Mail bis zu 5 Tage Bearbeitung. Aber danke für deine Hilfe.
Hello everyone, just a quick update. It's 9 AM here, and I've just received my tracking number since the shipment is now 'out for delivery'. I'm puzzled about why it took so long for the tracking number to appear in my account. It seems like there might be some issues with automation on Fanatec's backend.
When did you recieve your EMail about the order being processed? I'm located in Germany too.
Bonjour, moi j.ai commander le 19.10
2023 le cs dd un qr2 ,le 19.11.2023 j.ai commander les pédales v2 aujourd'hui j.ai reçu le numéro de suivi écrit sur la commande des pédale v2 je voudrai savoir si il vont m'envoyer tous le lot ensemble avec ce numéro de suivi .je suis en France.
i recieved an email of the order status "shipping complete" on monday, since then I have not recieved any more communication from fanatec. I happened to log in today (24.11) around 9:30 and saw that my tracking number has been updated in my orders. Ive been following my order through my original order number using ups "track by reference number".
I just got my tracking number today. It has not been collected from Fanatec warehouse yet. Only labels created. They didnt email me either, just found it on my order.
Order placed 18th October. UK based.
Und kamen deine Pakete heute?