Order returned to Fanatec

Peeter Lehtse

Hi,

Short story:

Ordered my set. Did not received it because faulty address and no phone number and it was sent back to Fanatec Germany.

Now my order is back in Fanatec since 06.11

Does anybody has experience how long it takes them to re-send it?

Gagaryn .

https://forum.fanatec.com/discussion/28666/order-returned-to-fanatec

Many in the same boat still waiting on months old orders being resent. Could be weeks, could be months - nobody knows!

Cédric Jansen

https://forum.fanatec.com/discussion/28666/order-returned-to-fanatec

Même problème. Pas de nouvelles depuis le 15 septembre

Peeter Lehtse

update.

Yesterday evening after waiting 1month my order i raised complaint thru Paypal account and asked refund.

This morning i received answer from Fanatec. Thay created new order and next week i will receive my stuff.