Parcel missing by UPS

Dear Fanatec,

As a new user I was unaware from the absolute logistical nightmare that apparently is synonymous with Fanatec

Today however I experienced this first hand. After waiting for my delivery, not receiving any tracking code from UPS, today my race bundle arrived.

However without the qr1 quick release, making my whole setup useless.

Trying to get in contact with costumer support is impossible since everything is closed.

Send me a new QR1 quick release and fix your logistical nightmare!

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