Not receiving return labels
- 12 September: Ordered Ready2Race bundle
- 13 September: Got an email saying ordered has been sent
- 19 September: Opened a case on Paypal asking for any info on my order
- 27 September: Asked Endor AG to cancel my order and return my money
- 29 September: They can't cancel it because it's been sent already and told me to refuse delivery
- 1 October: Told them i couldn't refuse delivery and that they should send me the return labels
- 4 October: No answer so i wrote them again asking for return labels. Also wrote Fanatec asking for return labels.
- 6 October: They tell me that they sent an email to his colleague that they should send me the return labels and that i should wait until after the weekend for the email to arrive to his colleague.
- 9 October: My case gets closed so i can't contact them anymore
Till now i have not heard anything from them. No emails and no return labels. I just want these boxes out of my apartment and my money back. I wish i read the reviews before buying from this "company". Worst experience i've ever had so far.
Comments
It's crazy how nobody from fanatec is talking about this. Not giving us any kind of info. Just nothing.
Are you sure you're getting your money back if you just send everything back?