Payment refused
Marcela Alejandra Videla
Member
in Off Topic
Hi guys, i hope you all still safe and healthy. Well, the thing is that i'm having payment issues placing a new order, all available products, non-usa visa card. I already talk via phone with Visa to let them know about the purchase and enable any online purchases. Everything seems to be fine, but at the checkout, it simply says "error with payment" or payment is refused. i tried many times but no solution.
Comments
I had the same issue last week. Even tried PayPal and nothing would work. Finally got a email back from Fanatec that said to try PayPal again and it worked somehow. My only advice is to email webshop@fanatec.com. Don’t expect a speedy reply though.
I have been trying to place an order for a week and it is not going through. Tried both credit card and PayPal.
I am having the same issue the site does it to all three of my cards and PayPal
I am facing the same issues. None of my cards work. PayPal doesn’t work either. Everything worked fine the previous week. Not sure what has happened.
I ended up ordering my products from simulation1.ca
The items are priced slightly higher, but at least I could order what I wanted.
Did you get your products from sim1 yet??