[Resolved] Need help with installing Fanatec Driver
Hello all. I recently purchased the Fanatec ClubSport Pedals V3 as an upgrade to my old Logitech pedals a few days ago. I'm still using the G920 as my wheel base as I don't have the intention on upgrading it for a while.
Got every hooked up and then tried installing the drivers for the pedals. Everything seemed fine for a few seconds but then when it starts to install midway, it crashes my computer and gives me a blue screen. Tried again right after and it happened again, multiple times. I contacted support and they now says it's my computer that's likely the reason for it failing to install.
The reason why I'm making this post is to ask if anyone else has experienced this problem before and if you have it resolved as well. I'm currently out of options on what to do and I would like to have some assistance if any. The errors that have appeared on the blue screens are "Kernel_Security_Check_Failure" and "System_Service_Exception", "wdf01000.sys"
Thank you!
Comments
I agree with support - this is a PC issue rather than an issue inherent in the Fanatec drivers. You say you are out of options regarding fixing this but it is not clear what options you have tried. Presume you have tried the obvious Windows fixes like System File Check etc.
Try completely uninstalling the Logitech software, then unplug the wheel (and the pedals) and restart your PC.
Now install the Fanatec software and connect the pedals.
If everything works, install Logitech software again and plug in the steering wheel.
I am aware it's something to do with my computer, didn't say I disagreed with support, I was just asking if anyone else has had this problem before and if they have resolved it. Also, yes, I have tried doing the windows fixes such as System File Check as you mentioned along with uninstalling fanatec devices through device manager and having the pedals unplugged to try again with installing the drivers with no luck.
Thank you, I'll try doing this.
Tried doing this today and it has worked! I have drivers installed now and now I just to re-install my logitech software and have it all hooked up with the pedals. Thank you Alessandro!