Fanatec Sales dont answer contact website form
Hello
Somebody could help me?
I've made some orders to Fanatec and the orders and send message to Fanatec trough the website contact form, but Fanatec dont answer the questions.
I've tried to contact Fanatec customer service by US number, not available.
Somebody could you help me how to contact Fanatec or why Fanatec is not responding emails
Thank You
Comments
When did you send the mail? Please keep in mind that we still are in a pandemic, Simracing is in a boom and the webshop and support have more work atm.
What do you want to ask?
I sent message last week (10 days ago), because my order it was not shipped yet, and the itens were available in stock, but now I'm cancelled this order (yesterday) and I'm contact Fanatec again regard to refund payment to my bank account
The refund will come quickly. No need to contact them for that,
Refunds are processed on the morning of the next business day.