CSL DD Boost Power Supply Issue - High Pitched Noise

Edo MažarEdo Mažar Member
in Fanatec Other

I recieved my Fanatec order in December 2021 and i test the products and haven't played since. Now, everytime i start the CSL DD i get high pitch noise coming from "Boost Kit 180". It got to a point where its unbearable to listen.

I contacted the support today 6.5.2022 and haven't recieved email that they got my ticket. I want to also edit my ticket to provide with additional video but the site doesn't have the option to do that.

https://youtube.com/shorts/5Qe8uvrbO1A?feature=share


Comments

  • Matteo MorellatoMatteo Morellato Member

    Unfortunately the high pitch noise is pretty common. They replaced mine twice but the noise persists

  • Dominic BrennanDominic Brennan Member, Administrator
    https://forum.fanatec.com/discussion/25912/csl-dd-boost-power-supply-issue-high-pitched-noise

    Hi Edo,

    I can confirm there is no support ticket on your account. Please try again.


    [Fanatec Community Manager]

  • Sebastian HaaseSebastian Haase Member

    Hey guys, I have ordered the CSL DD last week and it arrived yesterday. However after turning it on for the first time I did also notice the very high pitch noise. I could not locate it at the beginning but when I turned the base off it disappeared. So it must be coming from inside the base!

    It is super annoying overall, is there any further information/progress about how to deal with it/fix it or maybe Fanatec is working on a solution?

    Best regards from Germany!

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