Shipping Problem (Stuck at Los Angeles CA International Distribution center for 20 days)
Maxime Carpentier
Member
My item (CSL Pedals Load Cell Kit ordered on March 13) was shipped on March 24th 2022 (due for being BO), and since April 4th 2022 it seems to have stopped moving/updating the tracking info on USPS an seems to be stuck at Los Angeles CA International Distribution Center. I have contacted USPS but they said I need to contact Fanatec to solve this. Can someone from Fanatec help me ?
Tracking info as of today April 23rd :
April 4, 2022, 8:40 am
Processed Through Regional Facility
LOS ANGELES CA INTERNATIONAL DISTRIBUTION CENTER
Your item was processed through our LOS ANGELES CA INTERNATIONAL DISTRIBUTION CENTER facility on April 4, 2022 at 8:40 am. The item is currently in transit to the destination.
April 3, 2022, 3:51 pm
Arrived at Regional Facility
LOS ANGELES CA INTERNATIONAL DISTRIBUTION CENTER
April 3, 2022, 3:45 pm
Departed USPS Facility
CARSON, CA 90747
April 3, 2022, 3:44 pm
Arrived at USPS Facility
CARSON, CA 90747
April 3, 2022, 2:29 pm
Accepted at USPS Regional Origin Facility
LOS ANGELES CA INTERNATIONAL DISTRIBUTION CENTER
March 28, 2022, 6:53 pm
Shipment Received, Package Acceptance Pending
LOS ANGELES, CA 90009
March 28, 2022, 3:02 pm
Arrived Shipping Partner Facility, USPS Awaiting Item
COMPTON, CA 90220
Shipping Partner: GlobalPost
March 27, 2022, 4:36 pm
Arrived Shipping Partner Facility, USPS Awaiting Item
LOS ANGELES, CA 90051
Shipping Partner: GlobalPost
March 27, 2022, 6:10 am
Departed Shipping Partner Facility, USPS Awaiting Item
LOS ANGELES, CA 90051
Shipping Partner: GlobalPost
March 26, 2022, 8:18 pm
Arrived Shipping Partner Facility, USPS Awaiting Item
LOS ANGELES, CA 90001
Shipping Partner: GlobalPost
March 26, 2022, 1:42 am
Arrived Shipping Partner Facility, USPS Awaiting Item
LOS ANGELES, CA 90052
Shipping Partner: GlobalPost
March 25, 2022, 11:11 pm
Arrived Shipping Partner Facility, USPS Awaiting Item
LOS ANGELES, CA 90052
Shipping Partner: GlobalPost
March 25, 2022, 10:12 pm
Departed Shipping Partner Facility, USPS Awaiting Item
CITY OF INDUSTRY, CA 91715
Shipping Partner: GlobalPost
March 25, 2022, 4:32 pm
Arrived Shipping Partner Facility, USPS Awaiting Item
CITY OF INDUSTRY, CA 91715
Shipping Partner: GlobalPost
March 25, 2022, 3:17 pm
Arrived Shipping Partner Facility, USPS Awaiting Item
LA MIRADA, CA 90638
Shipping Partner: GlobalPost
March 24, 2022, 2:00 pm
Shipping Label Created, USPS Awaiting Item
LA MIRADA, CA 90638
Comments
Resolved.
Customer support sent me a replacement, will see if I receive it this time. Thank you.
THE EXACT SAME SHIT HAPPENING TO ME
Sara at customer support keeps telling me to "Wait one more week"
Who did you contact?? Please let me know the email or phone number. I ordered my DD pro bundle on APRIL 1st! STILL WAITING