Feedback and Support for the Mobile Fanatec App (iOS / Android)

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  • This is an embed external element. It can be deleted using the delete key or the backspace key. To view the full element, press the preview button below.

    I actually have a very similar issue, for me, it is the screen not going to power save mode when the app is active. Once I deactivate it, no issue, active, no power save mode for the screen.


    Am on Windows 11 22H2, OS build 22621.674, but I did have the issue already before the last feature update, I discovered this more by accident. Attached a screenshot of my power settings.

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  • Marcel PfisterMarcel Pfister Member, Administrator
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    Thanks, for the details

  • I'm currently running fanilad version 1.66 when I right click on the system tray icon I get no IP address. I know the IP address of my computer but went manually entering it does not connect. Any ideas?

  • edited December 2022
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    FanaLab (thats the correct name of the program) is not the program to use with the Tray App.

    The Tray App gets installed with the Driver (if the optional checkbox is set by the user during installation) and not with FanaLab, so you need to right click on the white Driver icon, not on the black FanaLab icon.

  • So Fanalab 1.66 is only compatible with driver 447 so I was wondering does that mean if I downgrade to 441 I won't be able to use Fanalab ? Also downgrading from 447 to 441 will it affect anything regarding FFB ect. Thank you.

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    That's correct.

  • Marcel PfisterMarcel Pfister Member, Administrator

    New driver with improvements to the TrayApp available

    New driver 448 (beta) was uploaded to the forum and is accessible here with the full changelog:

    TrayApp related highlights:

    • Fixed Auto Setup not working.
    • Fixed SEN on Podium DD not working correctly.
    • Fixed rounding issues of some ITM values.
    • Fixed Standard Tuning Menu limitations not handled correctly.
    • Fixed CBP value not synced in the mobile App when you change the value on the wheel or from within the Driver UI.
    • Fixed detection of special wheel settings (like SHO, MPS and ACP) when you change the wheel.
    • Adjusted FFS to be only adjustable in High Torque mode.
    • Added F1 22 support.
    • Updated Fanatec App ITM Telemetry support list.
    • SHO, MPS and ACP are now also adjustable in Standard Mode of the Tuning Menu.
    • DRI is now also adjustable in Standard Mode of the Tuning Menu with a reduced range from -5 to OFF.
    • BLI is now shown when pedals or wheels with vibration motors are used.
    • Various stability improvements.


  • Will the app ever have support for rF2? It just says searching for game when I am playing it.

  • No landscape support?


    • Are you using the Fanatec App with Android or iOS? IOS
    • Which mobile device do you use? iPhone XR
    • Wheel Base Model (product ID): ... CSW2.5
    • Steering Wheel Model (product ID): .... CSL Sterring Wheel for Xbox One
    • Driver Version: ....488
    • Base FW Version: ....692
    • Motor FW Version: ....22
    • Wheel FW Version: ....?
    • FanaLab Version: ....1.69.1
    • Tuning Menu settings
    • Driver/FanaLab installed on C: drive or else? Default
    • You can create driver log files on the settings page of the Fanatec Control Panel


  • This is an embed external element. It can be deleted using the delete key or the backspace key. To view the full element, press the preview button below.

    Not with the current version, no.

  • Hi

    is it possible to switch screens via a button on the steering wheel?

    will it be possible to do this in the future?

    on pc for f1 22 you have to change the udp port to 20888 otherwise the telemetry of the app doesn't work

    you have to write this information somewhere because the thing is not clear since the tuning worked for me but not the itm

  • Marcel PfisterMarcel Pfister Member, Administrator
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    Only the Telemetry Screens can/should be used in landscape, so far the rest of the App is meant to be used in portrait only.

  • Marcel PfisterMarcel Pfister Member, Administrator
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    Thanks for the info, I'll check with the developer.

    So far the app screen cant be changed with button inputs on the wheel. It's not planned yet but we could do it someday in the future if people would like to be able to.

  • Marcel PfisterMarcel Pfister Member, Administrator
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    We will investigate and add/fix the rF2 support in a future update, thanks for the info.

  • Marcel PfisterMarcel Pfister Member, Administrator
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    Just remembered, on iOS you need to turn your phone to the right into landscape, so the top of the phone is on the right and the charging port on the left, then it should work also in landscape.

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    Hello,

    Is it possible to have a feedback about the status of the request ? ... I wish to have too the info of the FFB via the app , and additionally if we can have the t° C/F of the motor.... to monitor... :)

  • Marcel PfisterMarcel Pfister Member, Administrator
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    Its on the list of possible additions in the future but has to get investigated and is at the moment rather low priority.

  • This is an embed external element. It can be deleted using the delete key or the backspace key. To view the full element, press the preview button below.

    Ok, thx for the feedback 😉 ... hope later to have all the ITM information available 😁

  • Works fine in other games, but not in Dirt Rally 2

    can i get help?

  • Hello

    unfortunately for ios - this app is not available in the app store

  • edited March 2023
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    That's correct and intended because the App is in Alpha state and not release-ready for the masses yet. Therefore only available as Testflight. A link to the Testflight App is posted in the first post.

  • Hello,

    I would like to ask just a few questions here:

    1. I guess the APP is useless for PS4 and PS5 users so far, right?
    2. Is there any plan to support the Playstation platforms in the future as well?
    3. Instead of the FANATEC app I have to use pCars Dash or SIM dashboard in order to use my mobile phone as an additional dasboard, right?

    Many thanks!

  • Marcel PfisterMarcel Pfister Member, Administrator
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    1. Correct, there is no function for PlayStation yet within the app
    2. We will look into adding telemetry support for the ITM screens also on console where possible but having control over the tuning menu settings won't work.
    3. Yes, you can use other dashboard apps for telemetry screens for console games.
  • Thank you for your reply. So I will wait for the telemetry data support.

  • Small feature request… It’d be great if the host name/address saved when the app is closed. I access my sim racing PC using a DNS host name. As is, I have to type it in every time. I could workaround it with ‘z’ or something as the DNS entry, but ideally I’d only have to enter it once.

  • Hi all,

    I've just installed the latest driver (448). Updated my CSL elite 2.5 base, gt3 McLaren wheel and clubsport v3 pedals with latest firmware. I've selected to install the tray app during the driver installation process, but somehow the tray app doesn't show up after I reboot.

    I'm on windows 11.

    Any suggestions on what might have gone wrong here?

    Thnx.

  • edited March 2023
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    First 448 is not the latest driver, that would be 450.

    Second there is no CSL Elite v2.5, that would be a CSW v2.5.

    Third that's a known issue of the most recent Windows 11 Moment 2 update which is under investigation if it needs a fix on the TrayApp or a fix from Microsoft because the TrayApp disappeared with a Windows cumulative KB update so chances are that it's up to Microsoft to fix this.

    It's still working in the background, you just dont see the Tray icon anymore.

  • This just soo annoys me...Not just Fanatec though ...This: https://www.youtube.com/watch?v=TlXg0gd4Ovk&t=10s

    Why do we have Funky Dance Music playing when surely a voice-over explaining how things work with all the features would be soo much more informative and would maybe answer soo many questions...I guess by doing that, we would have no need for forums like this one...."Hey, I just wanna grove to the Music man! Pass the joint!!!"

  • This is an embed external element. It can be deleted using the delete key or the backspace key. To view the full element, press the preview button below.

    Just click the mute button.


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    I never thought of that 🙄

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