Hi Marcel, after updating to the latest Beta drivers on my CSW 2.5 and GT3 R Podium wheel (and Fanalab), about 20 minutes into testing the PBME started disconecting and soon after this line appeared and won't go away. I have tried restaring the wheel (connected and disconnected to my PC), then my PC and also running the installer again without success.
What can I do now?
(the screen has NOT been hit or anything of that sort)
yeah that happened to me before as well. we are working on a general overhaul of the firmware update procedure to streamline it and give information like the xbox mode. Hope we will be able to bring it here within this month.
I'm not aware of this being a firmware issue but what you could try is use a previous driver and flash the firmware with the older driver. Though I think it's most likely a hardware issue and you need to contact support so they can fix/change it. So if the changed firmware doesn't make a difference, login on the website and go to my products to open a ticket for the BME.
Really happy with new driver DD2 but one Quick question - which setting within fanalab is it best to adujust to make wheel smoother whilst not losing fidelity ?
After update to 381, Pedals no longer respond. I've triple checked connections. The steering wheel seems to be working correctly, but of course without pedals I can't leave the pits. Without the wheel attached, the wheel base properties screen shows the wheel base grayed out with a red slash and none of the menu options available. After attaching the steering wheel, the wheel properties screen shows up and all is normal, the various tests all work properly and the wheel calibration worked fine. But in game, the pedals are not working. Please help!
After about 10-15 mins, the wheelbase becomes noticably notchy and coggy when stopped in the car and moving the wheel side to side slowly. Power cycling seems to fix it.
He has a CSW which most recent one is v22 and that that one is known to get coggy after some time and v20 is the better one to not get cogginess (but it has coil whine for some people).
I went from V20 to V22 again, after some short driving last night, still dodn't notice notchiness, although it is too soon to tell and I didn't get enough time. The notchiness gradually appears over the course of 10-20 mins.
I am going to try again today, if notchiness returns I may roll back to V20 again.
Does anyone know what the actual difference is between V20/22? on the CSW 2.5?
I got the Same Problem with my CSW 2.5 and the Elite Pedals, i solved this by going back to 380. That helped for me, give it a Try. Hope in Next update this would be fixed
OK so going forward again to v22 motor firmware brings the notchy feeling on the CSW 2.5 after about 10 mins of driving.
I did roll back to v20 again and the notchy feeling was totally gone, however, the overall experience felt a bit sloppy....its as if I couldn't feel the car properly, slow to correct little slides etc. So in ACC I done back to back hotlap. On V20 my lap 3rd or 4th lap was 1.43.1xx, very tidy lap, but lacked confidence in the car, couldn't feel stuff as quick.
I went forward to v22 and on the first lap I done a 1.42.8xx. I could feel more, I could be more aggressive, attack corners, let the car unsettle while knowing I knew how to correct it and when. I just got more info through the wheel. There was easily more time there, but that one lap made up my mind.
I think I will stay on V22, the notchy feel is not really noticed in driving, it's only when stopped and moving the wheel slowly. It's a small sacrifice for the extra fidelity I get.
But confirmed, if notchiness is bugging you, roll back to motor firmware v20. But for me, v20 felt a bit too sluggish for what I was willing to accept.
I wonder if devs could tell me what the difference is between v20/v22.
Thanks for your time, Sascha. Unfortunately, there is no option in any menu that I can find to uninstall the driver. Again, this is a CSL Elite wheel base. The properties menu options are: Function Test, Settings, Tuning Menu, Mouse Settings and Update. The options under settings are Steering Wheel, Pedals, Shifter and Wheel Calibration. There is no option to uninstall the driver under this tab or anywhere else. am I looking in the wrong place?
Thanks again for your time but, as you can tell, I'm getting really frustrated with this problem. Not your fault at all, of course.
You have to uninstall the driver as every other "program" in the control panel of Windows under "programs and features" and select the Fanatec Driver Package, then click uninstall.
And no problem at all, it was a first for all of us once :)
Thanks for your patience, Sascha. Your advice was spot on. I was able to uninstall the 381 version and re-install the original driver set but I still didn't get my pedals back.
Another excuse, I'm not a PC guy. I'm an apple guy. Everytime I want to work on the firmware, i have to wrestle my son's laptop away from him which, adds to my frustration level.
I'll continue to work on the problem but your help was terrific and I appreciate it a lot.
Feels great! Definite improvement over 374 beta that I was on. I have zero complaints with ACC on the PC. Its sharp and responsive. The knock when I'd power on/off is gone. Good work guys!
Are the pedals plugged into the base via RJ12 or directly to the PC via USB? (never do both at the same time by the way)
I'm not sure if I understand it correctly, is the pedal input correctly shown on the drivers test page but not working in game, or is it not shown at all?
Can you try different FFB settings to find out if one influences this issue? Can you please also try this motor firmware v18 to see if the issue is gone with that one?
Hi, Marcel. The pedals are connected to the base via RJ12 not to the PC. There is no pedal input or response on the driver page. When I go to a game, AC, there is no response from the pedals. The steering wheel inputs, steering and shifting, all work fine. Nothing from the pedals. I went back to the 346 driver, which was working fine before but still nothing.
Comments
Hi Marcel, after updating to the latest Beta drivers on my CSW 2.5 and GT3 R Podium wheel (and Fanalab), about 20 minutes into testing the PBME started disconecting and soon after this line appeared and won't go away. I have tried restaring the wheel (connected and disconnected to my PC), then my PC and also running the installer again without success.
What can I do now?
(the screen has NOT been hit or anything of that sort)
Hi, the Force setting is adjusted in steps of 10, (as it always has been).
On the DD1 this is an issue where being at 60 force can be too little and 70 can already be too much.
Please consider making the Force adjustments in steps of 1 like the FFB and not steps of 10.
Thank you.
You dont want to adjust the Force setting at all.
If you want to lower the FFB in so small step its the FF setring to use, not Force.
yeah that happened to me before as well. we are working on a general overhaul of the firmware update procedure to streamline it and give information like the xbox mode. Hope we will be able to bring it here within this month.
I'm not aware of this being a firmware issue but what you could try is use a previous driver and flash the firmware with the older driver. Though I think it's most likely a hardware issue and you need to contact support so they can fix/change it. So if the changed firmware doesn't make a difference, login on the website and go to my products to open a ticket for the BME.
Your are correct that the steps are quite big but is there a reason you don't use FF to adjust the FFB strength?
Thanks for the quick answer, an older firmware didn't work, so I have contacted customer support.
thanks
Really happy with new driver DD2 but one Quick question - which setting within fanalab is it best to adujust to make wheel smoother whilst not losing fidelity ?
You will always lose fidelity when you make anything smoother.
But best is to increase the Interpolation Filter.
I Personally run INT 2 with FEI 80 in ACC and INT 6 with FEI 80 in iRacing.
Wheel Base: CSL Elite V1.1
Steering Wheel: CSL Elite Wheel P1 for Xbox
Pedals: Club Sport V3
Driver: 381
Firmware: Version 680
After update to 381, Pedals no longer respond. I've triple checked connections. The steering wheel seems to be working correctly, but of course without pedals I can't leave the pits. Without the wheel attached, the wheel base properties screen shows the wheel base grayed out with a red slash and none of the menu options available. After attaching the steering wheel, the wheel properties screen shows up and all is normal, the various tests all work properly and the wheel calibration worked fine. But in game, the pedals are not working. Please help!
Thanks for reply i Will play around with that setting.
CSW 2.5 base
After about 10-15 mins, the wheelbase becomes noticably notchy and coggy when stopped in the car and moving the wheel side to side slowly. Power cycling seems to fix it.
Game is ACC.
Running 680 / 22.
OK update on this. I have rolled back to motor firmware v20 and the notchyness is gone....but the wheel now feels lazy and not sharp.
Pretty sure you should be on motor firmware v40 if you're on base firmware v680.
He has a CSW which most recent one is v22 and that that one is known to get coggy after some time and v20 is the better one to not get cogginess (but it has coil whine for some people).
I went from V20 to V22 again, after some short driving last night, still dodn't notice notchiness, although it is too soon to tell and I didn't get enough time. The notchiness gradually appears over the course of 10-20 mins.
I am going to try again today, if notchiness returns I may roll back to V20 again.
Does anyone know what the actual difference is between V20/22? on the CSW 2.5?
I got the Same Problem with my CSW 2.5 and the Elite Pedals, i solved this by going back to 380. That helped for me, give it a Try. Hope in Next update this would be fixed
Thanks a lot, Robert. I'll give that a try.
Thanks again, Robert. Sadly, in order to install 380, I first have to delete 381 and I can't find a way to do that. Any suggestions?
Uninstall it in the system settings.
OK so going forward again to v22 motor firmware brings the notchy feeling on the CSW 2.5 after about 10 mins of driving.
I did roll back to v20 again and the notchy feeling was totally gone, however, the overall experience felt a bit sloppy....its as if I couldn't feel the car properly, slow to correct little slides etc. So in ACC I done back to back hotlap. On V20 my lap 3rd or 4th lap was 1.43.1xx, very tidy lap, but lacked confidence in the car, couldn't feel stuff as quick.
I went forward to v22 and on the first lap I done a 1.42.8xx. I could feel more, I could be more aggressive, attack corners, let the car unsettle while knowing I knew how to correct it and when. I just got more info through the wheel. There was easily more time there, but that one lap made up my mind.
I think I will stay on V22, the notchy feel is not really noticed in driving, it's only when stopped and moving the wheel slowly. It's a small sacrifice for the extra fidelity I get.
But confirmed, if notchiness is bugging you, roll back to motor firmware v20. But for me, v20 felt a bit too sluggish for what I was willing to accept.
I wonder if devs could tell me what the difference is between v20/v22.
Thanks for your time, Sascha. Unfortunately, there is no option in any menu that I can find to uninstall the driver. Again, this is a CSL Elite wheel base. The properties menu options are: Function Test, Settings, Tuning Menu, Mouse Settings and Update. The options under settings are Steering Wheel, Pedals, Shifter and Wheel Calibration. There is no option to uninstall the driver under this tab or anywhere else. am I looking in the wrong place?
Thanks again for your time but, as you can tell, I'm getting really frustrated with this problem. Not your fault at all, of course.
You have to uninstall the driver as every other "program" in the control panel of Windows under "programs and features" and select the Fanatec Driver Package, then click uninstall.
And no problem at all, it was a first for all of us once :)
Thanks for your patience, Sascha. Your advice was spot on. I was able to uninstall the 381 version and re-install the original driver set but I still didn't get my pedals back.
Another excuse, I'm not a PC guy. I'm an apple guy. Everytime I want to work on the firmware, i have to wrestle my son's laptop away from him which, adds to my frustration level.
I'll continue to work on the problem but your help was terrific and I appreciate it a lot.
Wheel Base: CSL Elite PS4 (using on PC)
Steering Wheel: Esports f1 wheel
Pedals: CSL Elite Pedals
Driver: 381
Firmware: Version 680
Feels great! Definite improvement over 374 beta that I was on. I have zero complaints with ACC on the PC. Its sharp and responsive. The knock when I'd power on/off is gone. Good work guys!
I can confirm the same issue here, but I could not get the button back using your trick.
I'm on a CSW2 and CSPv2 connected to the CSW2 -> No vibration Test-button (For brake pedal)
Connected my CSPv2 directly to PC via USB, the Test-button is there (the pedals now have their own property window) and it also works.
Only done some R3E and so far everything is excellent! I've installed nearly every beta and never had any issues, only on v347 like many others...
Are the pedals plugged into the base via RJ12 or directly to the PC via USB? (never do both at the same time by the way)
I'm not sure if I understand it correctly, is the pedal input correctly shown on the drivers test page but not working in game, or is it not shown at all?
Can you try different FFB settings to find out if one influences this issue? Can you please also try this motor firmware v18 to see if the issue is gone with that one?
FFB settings are identical?
Hi, Marcel. The pedals are connected to the base via RJ12 not to the PC. There is no pedal input or response on the driver page. When I go to a game, AC, there is no response from the pedals. The steering wheel inputs, steering and shifting, all work fine. Nothing from the pedals. I went back to the 346 driver, which was working fine before but still nothing.