CSL STEERING WHEEL P1 XBOX ONE / D-PAD BROKEN / TEAM FANATEC / Order n°940916

Hi,


I ordered the csl p1 steering wheel for xbox one in April 2019, order no.940916.


The steering wheel D-PAD broke in January 2020.


I reported the problem through my customer area in January and by email in February at info.webshop@fanatec.com and no response to date.


The video of the problem is visible at: https://www.youtube.com/watch?v=dDiFLEmbnfU&feature=youtu.be


I would like a refund.


Please contact me and send me a return slip for the steering wheel.


Best regards,

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