CSL STEERING WHEEL P1 XBOX ONE / D-PAD BROKEN / TEAM FANATEC / Order n°940916
Hi,
I ordered the csl p1 steering wheel for xbox one in April 2019, order no.940916.
The steering wheel D-PAD broke in January 2020.
I reported the problem through my customer area in January and by email in February at info.webshop@fanatec.com and no response to date.
The video of the problem is visible at: https://www.youtube.com/watch?v=dDiFLEmbnfU&feature=youtu.be
I would like a refund.
Please contact me and send me a return slip for the steering wheel.
Best regards,
Comments
Your email address is incorrect and probably the reason you received no response.
You could try webshop@fanatec.com and have a better change of a reaction.
Sorry but My email is correct, the after sales service is not at all responsive. I am disappointed.
Thanks for the info, I will try to write to webshop@fanatec.com
Sorry but My email is correct, the after sales service is not at all responsive. I am disappointed.
Thanks for the info, I will try to write to webshop@fanatec.com
No, the address you send your message to is incorrect. There is no mail address info.webshop@fanatec.com, it's only Webshop@fanatec.com
Hi,
I wrote to Webshop@fanatec.com and I was told to contact them through my personal space, which I did first or I never got an answer. So I will start again, I hope that my complaint will be taken into account this time.
Thanks for your help