DD2 wheel only 2 years of warranty?
Johannes Hagn
Member
I know, I just opened a discussion 15 minutes ago about the old P1 wheel having issues with my recently purchased DD2, however as I browsed through my profile, I noticed that in the support section it says, that the warranty of my DD2 (purchased about 2 weeks ago) is going to expire in 2022?
It left me kind of confused, as it clearly states that the DD2 comes with a 5 year limited warranty on the product page as well as in the "Features" documentation.
How come it doesn't show up like that in my order history?
Comments
Probably just a bug or it is shown wrong in your order history. You have your invoice and Fanatec knows they have given you and others 5 years on your DD2 :)
Yep, you're right. I've been a little surprised seeing that date and just wanted to be on the safe side.
Fanatec Customer Support also told me it's nothing but a display bug and should eventually get fixed.
Thanks again - Thread can be closed.
Thread can be closed when it's fixed. I reported this in December. I can't imagine why a display bug takes longer than a few days to rectify.
Still ongoing by the way, for my order on Black Friday '19
Opened a Ticket earlier today, let's see where it goes. :)