Money for the goods was withdrawn from the account, but the order was not issued

edited February 2020 in Forum / Site Feedback

Hello.I made an order with you and paid. Money was withdrawn from the account but the goods did not take shape. What should I do? Help please.

Comments

  • Dominic BrennanDominic Brennan Member, Administrator

    Hi Elif,

    Please send an email to the sales team via webshop@fanatec.com. They will be able to assist you.

  • Thanks. Quickly reacted. Money back. I ordered again. The order is completed. I am waiting for the parcel.

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