Payment confirmation?

Tim KikkertTim Kikkert Member
in Off Topic

So a couple of days ago I ordered some items of the shop.

This was my first time ordering and didn't notice any other payment options than bank transfer during the order. So naturally I went with that as I thought there wasn't any other option. And I transferred the money as the order email told me to.

But to my suprise didn't get any notification about wether the payment was succesful or not. On my account it says that "The order is in process" but because a some of the items are on preorder I have no idea if my order has been accepted or not?

Can I find out in any way if my payment was successful or not?

Comments

  • Dominic BrennanDominic Brennan Member, Administrator

    There is currently no automated mail to acknowledge payment when using the bank transfer method. I have sent you a PM.

    [Fanatec Community Manager]

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